GGP Tenant Insurance Program claims

To report a claim or incident:

  • Notify mall security of all General Liability, Professional Liability and Cyber Liability incidents. Mall security will gather details and create an electronic WebInc report.
  • All tenant calls regarding claims should be directed to TGA (800) 837-8422 or (330) 864-9609. Vicki Steen is the assigned initial contact (
  • Report Professional Liability and Cyber Liability incidents via email to
  • General Liability claims are automatically transmitted to TGA via WebInc each evening.

Please note: It’s important to report claims right away. Delays in claim reporting can not only cost you time and money, but they can affect your insurance coverage in the future.