To report a claim or incident:
- Notify mall security of all General Liability, Professional Liability and Cyber Liability incidents. Mall security will gather details and create an electronic WebInc report.
- All tenant calls regarding claims should be directed to TGA (800) 837-8422 or (330) 864-9609. Vicki Steen is the assigned initial contact ([email protected]).
- Report Professional Liability and Cyber Liability incidents via email to [email protected].
- General Liability claims are automatically transmitted to TGA via WebInc each evening.
Please note: It’s important to report claims right away. Delays in claim reporting can not only cost you time and money, but they can affect your insurance coverage in the future.